Elder Heart Story

This is me at age 24 with my Granny, Phyllis Field.

When I was away overseas studying at uni, I called her most days. Those calls mattered so much to both of us. It was how we stayed connected, even when life and distance had gotten in the way.

Even though Granny has no shortage of care and visitors, she still longed to talk and often said she felt lonely. Ageing can bring worries and frustrations that don’t always fit neatly into busy family conversations.

Our regular calls gave her space to share what was on her mind and reassure her that someone cared and was there to listen.

Now, decades later, as a parent and carer myself, I understand even more how hard it can be to balance care, responsibility, worry, and time. I also know how much a simple, kind check-in can mean as we grow older.

ElderHeart was created to offer that gentle connection.

Each call is designed to feel calm, respectful, and unhurried — a familiar voice checking in, offering warmth and a moment of conversation. Nothing rushed. Nothing intrusive.

Behind the scenes, ElderHeart has been built carefully, with dignity, privacy, and safety at the centre. Calls aren’t recorded, and personal information is treated with extreme care and respect.

ElderHeart isn’t a replacement for family, carers, or community. It’s simply an extra layer of reassurance — for elders, and for the people who love them.

Because everyone deserves to feel seen, supported, and listened to.